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Consent Policy

Consent & Communication Policy

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Customer Communication Standard: This policy explains how customers consent to contact regarding their loan enquiries and how any separate promotional communications are managed in compliance with applicable telecommunications and data regulations.

Your Communication Preferences Matter

Naitri Associates LLP may contact you to respond to enquiries, clarify information, explain next steps, or communicate about a service you have requested.

Where required, we will obtain the appropriate consent before sending promotional communications through channels such as SMS, WhatsApp, email, or telephone.

You may use the available communication preference or opt-out process to stop eligible promotional communications.

Withdrawal of promotional consent does not necessarily prevent communications required to respond to an active enquiry or meet an applicable legal obligation.

Communication Classifications

Our communication framework strictly distinguishes between three types of messages:

1. Enquiry-Related Communications

Direct messages, calls, or notifications strictly needed to respond to your explicit request, assess eligibility criteria, or explain financing options.

2. Application-Related Communications

Operational status updates, document verification follow-ups, and bank underwriting notes relating to an ongoing loan application or active service.

3. Promotional Communications

Marketing messages, promotional interest-rate offers, and seasonal financial products that require prior explicit consent and an accessible opt-out mechanism.

Consent audit trail: Naitri records the consent source, timestamp, purpose, and policy version for all digital marketing subscriptions.

Managing Your Preferences & Opt-Out

To modify your communication preferences, update contact permissions, or opt out of promotional messages, you may reach our compliance desk:

  • Legal Entity: Naitri Associates LLP
  • Registered Office: A-702, Rk Iconic, Sheetal Park Rajkot, Gujarat, 360004
  • Compliance Email: ashishshingala@naitriassociatellp.in
  • Telephone Assistance: +91-8154079999
  • Effective Policy Date: October 2026 (Last Updated: October 22, 2026)
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Manage Your Contact Preferences

Reach out to our customer care team if you wish to adjust your notification channels or unsubscribe from promotional calls.

Update Preferences