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Privacy Policy

Privacy Policy

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Regulatory Drafting Framework: This page must reflect Naitri's actual data collection, processing, storage, sharing, and retention practices. The following is a drafting framework for review by a qualified legal professional, not a final legal opinion.

Introduction

Naitri Associates LLP ("Naitri", "we", "our", or "us") respects the privacy of individuals who visit our website or submit enquiries through our digital channels.

This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you interact with our website and services.

By using the website, you acknowledge that you have had an opportunity to review this policy. Where consent is required for a particular activity, we will seek the appropriate consent.

Information We May Collect

Depending on the service requested, information may include:

  • Name and contact information.
  • Mobile number and email address.
  • City or location information.
  • Loan category and enquiry details.
  • Employment or business information voluntarily supplied.
  • Financial information needed for an enquiry or application, where appropriate.
  • Documents supplied through an authorised process.
  • Communication and consent records.
  • Website usage and technical information, where applicable.
The final policy should identify the actual categories collected by the website and distinguish essential information from optional information.

How Information May Be Used

Subject to applicable requirements, information may be used to:

  • Respond to enquiries.
  • Understand the requested financial service.
  • Communicate application-related information.
  • Facilitate the relevant process where authorised.
  • Maintain enquiry records.
  • Improve website functionality and customer support.
  • Meet applicable legal obligations.
  • Prevent fraud, misuse, or unauthorised access.
Promotional communications should be handled according to applicable consent requirements and the company's communication preferences.

Sharing of Information

Information may be shared with relevant parties where necessary for the requested service and permitted by applicable requirements.

Potential recipients may include:

  • Relevant lenders or financial institutions.
  • Service providers supporting website operations.
  • Authorised personnel.
  • Professional advisers where necessary.
  • Public authorities or other parties when legally required.
The final policy must identify the actual data-sharing practices. It must not imply that customer data is never shared if the service requires sharing it with a lender.

Data Security

Naitri should implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure, or misuse.

No internet-based system can be guaranteed to be completely secure. The final policy should describe the safeguards the company actually uses without exaggerating their effectiveness.

Data Retention

Personal information should be retained only for the period necessary for the relevant purpose, subject to applicable legal obligations, legitimate business requirements, and any required retention periods.

The final policy should explain the company's retention and deletion practices.

Customer Rights and Requests

The policy should explain how individuals can submit requests relating to their personal information, including requests for access, correction, deletion, withdrawal of consent, or other rights available under applicable law.

The exact rights, conditions, and response process should be reviewed by legal counsel.

Third-Party Websites

The website may contain links to third-party websites, including lender websites.

Those websites operate under their own terms and privacy practices. Users should review the relevant policies before providing information.

Policy Updates

Naitri may update this Privacy Policy when its practices or applicable requirements change.

The published page should display its effective date and the date of the most recent material update.

Contact Information

Privacy-related questions should be directed to the designated privacy contact.

Verified Organizational Contact Details:

  • The correct legal entity name: Naitri Associates LLP
  • Registered office details: A-702, Rk Iconic, Sheetal Park Rajkot, Gujarat, 360004
  • Privacy contact email: ashishshingala@naitriassociatellp.in
  • Designated privacy or grievance contact: +91-8154079999
  • Effective date: October 2026 (Last Updated: October 21, 2026)
  • Actual data-retention practices: Maintained in compliance with statutory banking audit rules and regulatory financial record mandates.
  • Actual data-sharing practices: Transmitted only to authorized partner banks, NBFCs, and certified technology service providers.
  • Applicable legal requirements: Compliant with the Information Technology Act, 2000 and Digital Personal Data Protection Act (DPDPA).
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Have Questions About Your Data Privacy?

Contact our compliance and privacy grievance officer for assistance regarding your personal records.

Contact Privacy Officer